Terms and condition



  • Account Use: Users are responsible for keeping their login details secure and for all activity under their account.

  • Order Accuracy: Please double-check your order before confirming. Blu Delivery is not liable for errors made during order placement.

  • Delivery Time: Delivery times are estimates and may vary due to traffic, weather, or high demand.

  • Pricing & Payment: All prices are in ETB. Payment must be made via available methods at checkout.

  • Promo Codes: If a promo code is available, it must be applied manually in the Add Coupon section during checkout. Offers are valid for a limited time and may be subject to conditions or availability.

  • Cancellations & Refunds: Orders can be canceled within 4 minutes of placement. Refunds depend on the restaurant and delivery partner policies.

  • Customer Support: For assistance, don't hesitate to get in touch with us at 0932111117 or 8897.